Kenya Airways (KQ) is on the spot after a passenger claimed that more than 50 Kenyans have been stuck at JFK Airport since Sunday, February 14.
According to Lanji Ouko-Awori, the said Kenyans have been stranded at the airport in the U.S as KQ has been canceling flights without prior notification to the passengers.
KQ acknowledged its flight scheduled for February 16 had been rescheduled due to a technical hitch.
KQ, however, said that all affected passengers were either rerouted or accommodated until the next flight.
“All our passengers were either re-routed or accommodated until the next flight or -ve PCR test. Kindly get in touch via DM if you still have concerns. We are sorry & committed to helping,” said KQ.
In a quick rejoinder, Ouko-Awori dismissed KQ’s statement, insisting that the national career did not even communicate to the hotel after canceling the flight.
A winter storm that has been roaring across the U.S has caused airlines to cancel flight.
On Wednesday U.S’s four largest airlines, American, United, Delta and Southwest, collectively canceled more than 2,900 flights.